Participates in staffing decisions including employment, discipline, training, assignment and termination.Administers Performance Management programs.Maintains communication with Supervisors regarding retail sell through, activity recommendations to increase sales/inventory and accommodate retailer issues.Plans, coordinates and sets-up for special events and promotions.Develops information on retail customers to enhance sales maintains customer log.Notifies supervisor of competitive activities.Merchandises displays to Plan-O-Gram and to accentuate products.Ensures visual standards are appropriate and support the brand image.Demonstrates/Sells products to customers, explaining benefits, features, prices, quality, value and other information, builds the business through outstanding customer service.Maintains allocated budget within the store.Implements inventory procedures and inventory control program.Reviews merchandise orders and inventory levels for accuracy and consistency.Maintains store cash handling records, reports and opening and closing procedures.Responsible for generating 20% of the Store’s Sales.Ensures Sales, Units Per Transaction, Dollars Per Transaction, Swarovski Crystal Society Memberships, and Financial Goals are achieved.Oversees retail store operations to company standards ensuring effective implementation and maintenance of programs as well as meeting financial and operational objectives.You will work in a fascinating field, as part of a motivated, dynamic team, within the world of fashion, jewelry and accessories and will be advising our customers competently with charm and humor. Three to five years of experience and specific knowledge of retail and store management required. Lead a Swarovski store by establishing processes in order to achieve defined sales and profitability objectives, as well as the service quality and shop appearance according to the Swarovski strategy and policy.
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